Accessibility

Accessibility statement

Creative Drops is committed to making DropScene's public pages usable by everyone, including with a keyboard, a screen reader or a magnifier. This statement applies to the pages DropScene presents to the public on behalf of its customer companies. The French version prevails in case of discrepancy.

Target standard
WCAG 2.1 AA
Status
Partially conformant
Last review
Response time
10 business days

1. Standard and conformance status

Target level: W3C Web Content Accessibility Guidelines (WCAG) 2.1, level AA. This level includes WCAG 2.0 AA, the basis of the Québec web accessibility standard (SGQRI 008), and matches what CAN/ASC-EN 301 549 requires for the web.

Partially conformant — the public pages below meet WCAG 2.1 AA; the 3D viewer, augmented reality and some content do not fully meet it yet (section 3).

2. Pages verified as conformant

On these pages: every field has a label, images have alternative text, contrast is at least 4.5:1, keyboard focus is always visible, a "Skip to content" link opens every page, errors are announced to screen readers, animations stop when the system asks, and everything works with a keyboard.

3. Known limitations and alternatives

3D viewer

The design is an image rendered in real time (WebGL): its content is not read by screen readers, and moving an object requires a mouse or a finger. The toolbar and panels have not been verified yet (icon names, focus order).

Alternative : The design's quote, an accessible HTML page, lists every item and its price; the company that sent it can also describe it to you by phone or email.

WCAG criteria concerned : 1.1.1, 2.1.1, 4.1.2

Augmented reality and immersive visit

These pages require the phone's camera and movement; their buttons have not been verified yet.

Alternative : Renders, the proposal video and the quote show the same design without these constraints.

WCAG criteria concerned : 2.1.1, 2.5.4

Proposal videos

Videos without narration. A subtitle file accompanies the video when the company has written a script; otherwise there is no text equivalent.

Alternative : The quote describes the design item by item.

WCAG criteria concerned : 1.2.1

PDF documents

Quote, invoice and shipping manifest PDFs are not tagged (PDF/UA).

Alternative : The same quote and invoice exist as accessible HTML pages (link in the email).

WCAG criteria concerned : 1.3.1, 4.1.2

Content provided by companies

Photos, product descriptions and showcase texts are written by each customer company; the platform asks for alternative text, but its quality depends on them.

Alternative : Write to us or to the company concerned: the information will be provided to you another way.

WCAG criteria concerned : 1.1.1

Outside the verified scope

4. How this statement was prepared

5. A barrier? Write to us

If you cannot access information or a service, tell us which page and what is blocking you. We will reply within 10 business days and provide the information in another format (text, email, phone).

Creative Drops — DropScene
info@creativedrops.ca

For a design, quote or invoice received from a company, you can also contact that company directly.

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